Technical support

Our technical support team is available 24 hours a day on weekdays to provide you with advice and assistance. Please get in touch if you have any questions or problems.

Please have your device details (model and serial number) ready when you call so that we can help you quickly.

Inkjet printers & lasers:
+49 (0)2224 7708 499

Label printers & labellers:
+49 (0)22247708 440

24-hour hotline support on working days Monday 06:00 to Saturday 06:00, excluding public holidays and shutdowns (18 April, 21 April, 1 May, 29 May, 9 June, 19 June, 3 October, 1 November, 24-26 December, 31 December, 1 January)

Report a technical Problem online

Company

Street and house number

Postcode and city

Country

Contact details

First name

Surname

Phone

Product

Modell

Serial number

Software version (no.)

Message

Error description

Ticket number (if existing)

We use your details to answer your enquiry. Further information under Privacy policy.

International